Print Subscriptions to The Epoch Times are valid in Australia where a normal home delivery service exists. Delivery to other addresses, such as apartments, office buildings, and retirement and aged care facilities, are subject to delivery capability. Delivery times are an estimate only and will vary according to Australia Post’s delivery schedule.

Payment

The subscriber will automatically be charged in advance based on the subscription plan.

All subscriptions renew automatically and the payment will be charged at the beginning of each billing cycle (unless cancelled).

When you purchase a subscription, you agree to pay the price stated at the time of your order. The Epoch Times reserves the right to change the prices and fees at any time.

Cancellation Policy

Subscriptions can be cancelled at any time. Cancellation requests must be received at least 5 business days prior to the start of the next billing cycle. If the cancellation request is not received at least 5 business days prior to the start of the next billing cycle, the subscriber will be charged for the next term, and the cancellation will be effective at the end of that billing cycle. All payments are non-refundable.

All cancellation requests must be done by calling 02 8988 5600. A cancellation confirmation email will then be sent to the subscriber.

Refund Policy

No refunds will be issued on any of our products. In the event of a cancellation, we will not refund a pro-rata amount of the subscription for the days between the cancellation and the end of the current billing cycle. In the rare event that we do offer a refund, it is completely at our discretion and will be assessed on a case-by-case basis.

Missing papers or other delivery issues are not eligible to change the cancellation terms or claim a refund. However, The Epoch Times grants a subscription extension for all missing products to the customer.

Purchased materials will continue to be delivered throughout the remainder of the current subscription unless a request is made to stop receiving the products.

We reserve the right to make changes to our print and digital products at any time.

Unpaid Charges

On condition that the subscriber’s payment method is no longer valid, the subscription will not be immediately cancelled. The subscriber is still responsible for all unpaid charges as well as any collection costs such as collection agency fees, legal fees, and other fees.

Your Privacy

You agree that your name, address, email address, postcode and mobile/telephone number will be stored by The Epoch Times and used for the purpose of managing your subscription, communicating with you about your subscription and to notify you of any benefits or future subscriptions, unless otherwise notified by you.

Disclaimers

You agree that any errors you make in entering your contact information and order details are your responsibility and The Epoch Times is not liable for any consequences that may arise as a result of such errors or incorrect information, including but not limited to sending the subscription to the address as notified by you.

You agree that any errors made in entering your contact information and order details are your responsibility to report to The Epoch Times within 7 days of becoming aware of the error.

To the extent permitted by law, The Epoch Times is not liable to you for any loss or damage incurred by you in connection with your subscription, whether direct, consequential, special, indirect or other loss or damage.

Your Obligations

It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with a direct debit request, and to notify The Epoch Times and update your payment details accordingly if your details have changed since the last payment date. It is your responsibility to report to The Epoch Times if newspaper deliveries continue to be made and a payment is deducted, if you believe that a cancellation should have been processed, within 7 days of the continued delivery or subscription payment being made.

It is your responsibility to check your account statements to verify that the amounts debited from your account are correct and notify The Epoch Times if you believe you are being billed incorrectly.

The Epoch Times will not refund past subscription payments if a subscriber has failed to contact The Epoch Times directly to cancel their subscription.

The Epoch Times will not provide extensions to a subscription if a subscriber has failed to contact The Epoch Times directly to report non-delivery of their subscription within 7 days of the occurrence of the non-delivery.

General

You acknowledge that these Print Subscription Terms and Conditions may be modified by The Epoch Times from time to time, including but not limited to terms relating to fees and charges, cancellation and modifying your subscription.

You acknowledge and agree that you are entitled to purchase a subscription from The Epoch Times for personal use only. You agree and acknowledge that subscriptions cannot be exploited for any commercial purpose, including on-selling your subscription to any third party.

Definition

In these terms and conditions:

“The Epoch Times”, "we" or "us" means Australian Epoch Times Ltd, publisher of The Epoch Times.

Subscriber, "Customer" or "You" means a person who is a subscriber to The Epoch Times.

A "Print Subscription" means a standard fully paid subscription to The Epoch Times taken up directly with The Epoch Times, and for which these terms and conditions apply. A Print Subscription includes all parts and sections of the publication deemed part of the publication for home delivery in your area; this may change from time to time in accordance with The Epoch Times reasonable logistics and operational requirements.